Effective Date: 25th August, 2023

Thank you for choosing NaturExtracts.in for your shopping needs. This Shipping and Delivery Policy outlines the terms and conditions related to shipping, delivery, and order tracking. Please read this policy carefully before placing your order.

Shipping Options:

• We offer various shipping options to accommodate your preferences. During the checkout process, you will be able to select the shipping method that best suits your needs.

Order Processing Time:

a. Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

b. Orders placed after 7pm IST will be processed on the next business day.

Estimated Delivery Time:

a. Delivery times vary based on your location and the selected shipping method.

b. Estimated delivery times will be provided during the checkout process.

Shipping Costs:

a. Shipping costs are calculated based on the destination, weight, and shipping method chosen.

b. Shipping costs will be displayed during the checkout process before you finalize your order.

Tracking Your Order:

a. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

b. You can use the tracking number to monitor the status and progress of your shipment.

Delivery Attempts:

a. Our shipping partners will attempt delivery according to their policies.

b. If the delivery is unsuccessful, you may be contacted to reschedule delivery or make arrangements for pickup.

International Shipping:

We do not offer international shipping. 

Incorrect Shipping Information:

a. Please ensure that the shipping address you provide is accurate and complete.

b. We are not responsible for orders that are delayed or undeliverable due to incorrect or incomplete shipping information.

Shipping Delays:

a. While we strive to deliver orders promptly, there may be occasional delays due to unforeseen circumstances such as weather, holidays, or logistical issues.

b. We will make every effort to inform you of any significant delays affecting your order.

Packaging:

a. We take care to package items securely to prevent damage during transit.

b. In case of damaged items upon delivery, please refer to our Returns and Refunds Policy.

Delivery Acceptance:

a. Upon receiving your order, please inspect the package for any visible signs of damage before accepting it.

b. If the package appears to be damaged, you have the right to refuse delivery or accept the package while noting the damage with the delivery personnel.

Contact Us:

• If you have any questions or concerns about our Shipping and Delivery Policy, please contact our Customer Support at salesnaturextracts@gmail.com

By placing an order with NaturExtracts.in, you agree to comply with the terms outlined in this Shipping and Delivery Policy.

Last updated: 12th January, 2024